Google Play

Customer Service Agent

Publiée le 22.06.2022

Entreprise

Site Internet : https://yassir.com/
Secteur d´activité :
Transports, logistique, services postaux
Offres d´emploi : Voir toutes nos annonces
YAssir est un service de transport innovant qu’on peut utiliser avec son smartphone n’importe où et n’importe quand. Il permet à... lire la suite

Détails de l'annonce

Poste proposé : Customer Service Agent

About Yassir

Yassir is the leading super App for on demand and payment services in the Maghreb region set to changing the way daily services are provided. It currently operates in 26 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa. It is backed (+$43M in funding) by VCs from Silicon Valley, Europe and other parts of the world including Y Combinator, which is the precursor of the likes of Airbnb, Stripe, Dropbox, Doordash, among others.

We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally. Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values.

We are looking for an summer internship for Yassir GO.

About Role :

  • Answer phone calls.
  • Answer emails received in French in a clear and structured manner.
  • Understand the customer's request and give a clear answer.
  • Inform the manager if a customer has been waiting for a response for a long time.
  • Identify recurring problems and report them to the manager.
     
Profil recherché pour le poste : Customer Service Agent
  • Young graduate looking for an internship.
  • Excellent level of French and English is mandatory.
  • Good communication with customers, politeness and good resistance to stress.
  • A first experience in a call center.
  • Ability to analyze and understand.

Research shows that women do not apply to jobs if they do not meet all of the requirements. We would like to hear from you if you feel you would be a good fit for us !

Do you want to become part of our first-class team? Then you absolutely have to send us your application.

Ps :

  • And if you want to stand out in your application, just let us know in your cover letter why we should have in our team.

Diversity & Inclusion & Engagement :

  • We celebrate diversity and are committed to creating an inclusive environment for all employees, as we believe diverse teams are more successful in the long term. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, and we encourage all people equally to apply for jobs with us.
Critères de l'annonce pour le poste : Customer Service Agent
Métier :
Télémarketing, téléassistance
Secteur d´activité :
Informatique, SSII, Internet
Type de contrat :
CDI
Région :
Ariana - Béja - Ben Arous - Bizerte - Gabès - Gafsa - Jendouba - Kairouan - Kasserine - Kébili - Kef - Mahdia - Manouba - Médenine - Monastir - Nabeul - Sfax - Sidi Bouzid - Siliana - Sousse - Tataouine - Tozeur - Tunis - Zaghouan
Ville : Tunis
Niveau d'expérience :
Débutant < 2 ans
Niveau d'études :
Bac
Nombre de poste(s) : 1

Partagez cette offre avec votre réseau

Autres offres d’emploi susceptibles de vous intéresser

Télévendeurs

29/06/22 | NEOPOLIS

Vous êtes avide de challenge? Vous aimez vous surpasser pour atteindre vos objectifs? Rejoignez-nous pour donner des ailes à votre carrière!  Nous sommes Néopolis, leader du marché de l’assurance, en plein développement, nous renforçons nos équipes en rec ...

Région de : Ariana - Béja - Ben Arous - Bizerte - Gabès - Gafsa - Jendouba...